Our Reviews
Sheri C|2024 Buick Encore GX
Confirmed Sales Customer
2/12/2025
I purchased my car over the phone after test driving it at another dealership. The staff was very kind and provided a better price than the other dealership. The purchase went smoothly and they were all very helpful.
DUSTIN REGNELL
2/13/2025
Sheri, congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SAN TAN VALLEY, AZ
John D|2016 GMC Terrain
Confirmed Service Customer
2/15/2025
I arrived about 30 minutes before my appointment and my vehicle was taken care of right away. My oil change on my vehicle had me back on the road in less than an hour. Great service ‼️
MARICOPA, AZ
Corine A|2021 Buick Envision
Confirmed Service Customer
2/16/2025
We've always received great service at Jones GMC! Thank you for having courteous, professional and skilled employees ready to serve your clientele.
2/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CASA GRANDE, AZ
Janice L|2017 GMC Acadia Limited
Confirmed Service Customer
2/19/2025
Great hib done much sooner than i thought
2/20/2025
Janice, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MARICOPA, AZ
Glenn H|2023 Buick Enclave
Confirmed Service Customer
2/21/2025
Everyone was helpful and efficient. I love the pick up/delivery svc. Can’t wait to get a 2nd Buick, hopflly when intrsts go furthr down. =)
2/22/2025
Glenn, thank you for your kind review; we are happy to pass along your comments to the team here at Jones Auto Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CASA GRANDE, AZ
Louis C|2019 Buick Encore
Confirmed Service Customer
3/3/2025
Cheerful and timely service!
3/3/2025
Louis, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CASA GRANDE, AZ
Claudina L|2019 GMC Acadia
Confirmed Service Customer
3/6/2025
I scheduled appointment for February, Friday the 28th at noon. I received a call the day before to confirm appointment and to order a part for my vehicle. I arrived at the dealership which was relocated and I wasn't informed. I went to the new location and tried to check in but they said I had no appointment. I waited and was told again I had no appointment scheduled and no part ordered. I was told to talk to one of the representatives to see what they can do. I have been doing business with Jones Auto for years but this the second time I have been truly disappointed.
3/7/2025
Claudina, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (520) 836-3100 so we can work towards a resolution.
CASA GRANDE, AZ
Dean C|2023 GMC 1500 Sierra
Confirmed Service Customer
2/12/2025
It was good. I asked for the air filter on the engine to be changed and I paid for it but the percentage wasn’t reset so now I am going to pull my filter cover to make sure what I paid for is there. Unacceptable
2/13/2025
Dean, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (520) 836-3100 when you have a chance. Thank you, and we look forward to hearing from you.
ARIZONA CITY, AZ
Andrew L|2021 GMC Canyon
Confirmed Service Customer
2/21/2025
Staff courteous and professional
2/22/2025
Andrew, we're happy you found our staff to be so supportive during your experience here at Jones Auto Center. We are always more than happy to assist you if anything else comes up. Take care!
CASA GRANDE, AZ
Kay H|2017 Buick Envision
Confirmed Service Customer
2/26/2025
Everyone was very helpful and coureous.
2/27/2025
Kay, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
CASA GRANDE, AZ
Reginald W|2025 GMC 3500HD Sierra
Confirmed Service Customer
2/28/2025
N/A
3/2/2025
Reginald, thank you for the five star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!
CASA GRANDE, AZ
Tracy S|2024 GMC Sierra 3500 HD
Confirmed Service Customer
3/15/2025
Excellent new facility. Took great care of the truck, and excellent coffee in the waiting area.
3/17/2025
Tracy, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CASA GRANDE, AZ
Linda D|2025 GMC Terrain
Confirmed Service Customer
3/24/2025
Waited 3 1/2 hours to be told they couldn’t find where the air was coming in the window/door
3/25/2025
Linda, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (520) 836-3100 when you have a chance. Thank you, and we look forward to hearing from you.
ELOY, AZ
Valerie K|2018 Buick Enclave
Confirmed Service Customer
3/24/2025
I was given an 8am appointment and my car was never even looked at and had to be kept into the next day. Also we have your warranty that came with the car and was told they could never verify if the part was under warranty. So we paid out of pocket so we could get our car back. Finally got it back at 2pm
3/25/2025
Valerie, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (520) 836-3100 to discuss your concerns, as your satisfaction is of utmost importance to us.
CASA GRANDE, AZ
Franie M|2023 GMC Acadia
Confirmed Service Customer
3/29/2025
Good experience. Would highly recommend them to family and friends!
3/31/2025
Franie, we always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!
CASA GRANDE, AZ
Steven B|2014 Buick Encore
Confirmed Service Customer
3/10/2025
Smooth and a pleasant experience.
3/11/2025
Steven, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
ARIZONA CITY, AZ
James S|2023 GMC Sierra 2500 HD
Confirmed Service Customer
3/10/2025
Very professional, beautiful facility. Service personnel very competent.
LOUISVILLE, TN
James F|2024 Chevrolet Trax
Confirmed Service Customer
3/19/2025
Everything was done on time
3/20/2025
James, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CASA GRANDE, AZ
Ross W|2023 GMC Acadia
Confirmed Service Customer
3/21/2025
great as always
3/22/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ARIZONA CITY, AZ
Rodolfo T|2025 GMC Sierra 1500
Confirmed Sales Customer
3/26/2025
Great service, no pressure, easy transaction
ANGEL GARCIA
3/27/2025
Rodolfo, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
PEORIA, AZ
John P|2014 GMC 1500 Sierra
Confirmed Service Customer
3/31/2025
I was very satisfied with the experience at your new dealership. Special thanks to Natasha for scheduling my appointment and to Andy for doing the work!
4/1/2025
John, we're happy you found our staff to be so supportive during your experience here at Jones Auto Center. If you have any further questions, please give us a call. We're always happy to help!
ELOY, AZ
Thomas M|2025 Buick Envista
Confirmed Sales Customer
3/31/2025
helpful employees.
NORMAN CASTRO
4/1/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CASA GRANDE, AZ
Michael T|2021 Buick Envision
Confirmed Service Customer
4/8/2025
Service was quick and on time and the service reps were very professional and polite.
LA CROSSE, AZ
Guillermo R|2019 Chevrolet Equinox
Confirmed Service Customer
4/9/2025
If i could give Zero stars I would. I went for an Oil change and received a call saying that my battery was dead and I needed a new they wanted to charge me $400 for the battery. My vehicle was running fine no issues indicting a battery Issue. I told them do not replace my battery that I found one somewhere way cheaper. I picked up my vehicle it started just fine I went to Auto Zone and had the battery tested and they said there was nothing wrong with it and my vehicle has been running fine no issues with the battery.
4/10/2025
Guillermo, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (520) 836-3100 to discuss your concerns, as your satisfaction is of utmost importance to us.
CASA GRANDE, AZ
Edward V|2017 Buick Encore
Confirmed Service Customer
4/13/2025
Easy apppt
4/14/2025
Edward, your satisfaction is important to us, so we want to sincerely thank you for choosing Jones Auto Center and we hope to see you again soon!
CASA GRANDE, AZ
Gerardo S|2022 Buick Enclave
Confirmed Service Customer
4/14/2025
Great people and great service
4/15/2025
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
CASA GRANDE, AZ
Terry C|2023 Buick Enclave
Confirmed Service Customer
4/17/2025
I arrived and waited outside for ten minutes.
4/18/2025
Terry, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (520) 836-3100.
MARICOPA, AZ
Wesley B|2022 GMC 3500HD Sierra
Confirmed Service Customer
4/18/2025
I brought it in to get it worked on and it was to be done in a couple of hours but they broke it and it took over a week to get it back. They didn't give me a rental pu but a car. I pull a trailer for work so I lost money not having a truck. Not very happy!
4/21/2025
Wesley, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Jones Auto Center (520) 836-3100
MARICOPA, AZ
Diana R|2025 Buick Encore GX
Confirmed Service Customer
4/21/2025
Great service
4/22/2025
Diana, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
FLORENCE, AZ
Linda F|2025 GMC Terrain
Confirmed Sales Customer
4/21/2025
My experience was great the sales person knew what I needed and everything was smooth after that I will always shop with you
NORMAN CASTRO
4/22/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CASA GRANDE, AZ
Norman S|2023 Buick Enclave
Confirmed Service Customer
4/21/2025
It would be nice if the service department would require that the service notification would be placed below the antenna that's around the windshield so that we can read the information on top of it!!!
4/22/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WALKER, AZ
Jeffrey P|2025 Buick Envision
Confirmed Sales Customer
5/7/2025
Friendly, explained everything, and great to deal with.
EMMANUEL BENALLY
5/8/2025
Jeffrey, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
QUEEN CREEK, AZ
Lisa S|2025 GMC Sierra 1500
Confirmed Sales Customer
3/31/2025
Exceeded what we looking for
ANGEL GARCIA
4/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CASA GRANDE, AZ
Michael W|2024 Buick Envista
Confirmed Sales Customer
4/2/2025
Staff very helpful. Knowledgeable. Pleasant experience.
NORMAN CASTRO
4/4/2025
Micheal, we're happy you found our staff to be so supportive during your experience here at Jones Auto Center. If you have any further questions, please don't hesitate to reach out!
LEUPP, AZ
John O|2025 GMC Acadia
Confirmed Sales Customer
4/2/2025
Very helpful and friendly
ANGEL GARCIA
4/4/2025
John, we're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
ARIZONA CITY, AZ
Jackson M|2024 GMC Terrain
Confirmed Service Customer
4/11/2025
Awesome service
4/12/2025
Jackson, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CASA GRANDE, AZ
Edward B|2023 Buick Enclave
Confirmed Service Customer
4/13/2025
Just great service
PICACHO, AZ
Sue C|2020 GMC Yukon
Confirmed Service Customer
4/14/2025
People were helpful and very nice but busy.
4/15/2025
Sue, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
COOLIDGE, AZ
Hector G|2022 GMC Acadia
Confirmed Service Customer
4/16/2025
Thank you for you service
4/17/2025
Hector, your satisfaction is important to us, so we want to sincerely thank you for choosing Jones Auto Center and we hope to see you again soon!
BAKERSFIELD, CA
Daniel C|2025 GMC Sierra 1500
Confirmed Sales Customer
4/16/2025
Norman was outstanding to work with. He made the experience easy with no pressure.
NORMAN CASTRO
4/17/2025
Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at Jones Auto Center! We look forward to your next visit! Take care!
SCOTTSDALE, AZ
Wade M|2015 Chevrolet Equinox
Confirmed Service Customer
4/17/2025
Staff was great
4/18/2025
Wade, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CASA GRANDE, AZ
Linda M|2023 Buick Encore GX
Confirmed Service Customer
5/9/2025
I have had difficulty getting gasoline in my tank for two years. After purchasing my Buick Encore GX, I went back a month later and told them that the gas pump kept clicking off when trying to fill it. A man took some instrument and swept it back and forth inside the vehicle and told me nothing was wrong. This problem happened 80% of the time. My Buick needed regular service, so I demanded them find what the problem was, and they did. A part is now ordered because I had a faulty safety mechanism on the filler neck. I should not have had to wait 2 years for this to be diagnosed.
5/11/2025
Linda, thank you for taking the time to leave us feedback about your experience with us. Here at Jones Auto Center, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (520) 836-3100 to discuss ways we can better serve you in the future.
CASA GRANDE, AZ
Thomas M|2022 Buick Enclave
Confirmed Service Customer
5/13/2025
i received a recall notice. i was told to let the service dept, know when i scheduled my next oil change. i did but when i got to the dealers, i was told that i was only scheduled for an oil change, The girl who checked me in said she would check on it. She came back later and said there was no recall on my car (2022 Enclave). Then why did I get a recall notice? Waste of time. and paper, and postage. I purchased the last two vehicles here. and was hoping to get decent service. Apparently supporting local business doesn't mean much anymore,
5/14/2025
Thomas, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (520) 836-3100 when you have a chance. Thank you, and we look forward to hearing from you.
CASA GRANDE, AZ
John F|2023 Buick Envision
Confirmed Service Customer
5/17/2025
Very professional! I was greeted at the service bay sent to the service man, came back in an hour all was done😃. Oil change and tire rotation………
5/19/2025
John, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ELOY, AZ
Chris H|2024 Buick Envista
Confirmed Service Customer
5/19/2025
Oil change was performed in a timely manner and overall experience spectacular
5/21/2025
Chris, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
MARICOPA, AZ
Doug K|2019 Buick Cascada
Confirmed Service Customer
5/21/2025
Bring in car for an appointment at 10:30 AM, I was on time, actually early. It was ready at 1:38PM OVER 3 HOURS FOR AN OIL CHANGE! Secondly they have my milage wrong as I hade the tires rotated at Discount tire 3 days prior. Third they lose the cap to my windshield washer fluid reservoir & try to charge me $36.00 for a new one. YES, this is the same dealership that stripped out the plug on my oil pan for an oil change when they were on Pinal Ave & wanted to charge me $89.00 for that. I'M DONE DEALING WITH THESE CLOWNS! I thought service might be better once they moved. Take your vehicle their at your own risk
5/22/2025
Doug, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (520) 836-3100 to discuss your concerns, as your satisfaction is of utmost importance to us.
CASA GRANDE, AZ
David B|2015 GMC 1500 Sierra
Confirmed Service Customer
5/21/2025
Very friendly, took care of everything.
ELOY, AZ
Kyle L|2024 GMC Acadia
Confirmed Service Customer
5/23/2025
First oil change on my Acadia. Service advisor was very helpful
5/24/2025
Kyle, thank you for your kind review; we are happy to pass along your comments to the team here at Jones Auto Center! We sincerely value your business and look forward to your next visit!
FLORENCE, AZ
Edward R|2023 GMC Sierra 1500
Confirmed Service Customer
5/26/2025
Arrived at service center 20 minutes ahead of my appointment The service rep told me right away that everything was on schedule but it would be an extra 20 minutes wait, and the service would take about an hour. Everything went just fine. Very courteous staff. Wait time went fast, just spent the time looking at new cars and trucks.
5/27/2025
Edward, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CASA GRANDE, AZ
Susan R|2023 Buick Envision
Confirmed Service Customer
5/12/2025
Servicing was done very quickly.
CASA GRANDE, AZ
Robert E|2016 Buick LaCrosse
Confirmed Service Customer
5/26/2025
Your valet service is a wonderful feature for us, as we only have one car. These means we will always book our service through Jones Ford, even something as minor as an oil change. In addition. Carlie in the service department is so kind & helpful & thorough that we can't imagine talking to anyone else about our car's service needs. Definitely scheduling our brake service through Jones. Thank you.
5/27/2025
Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!
CASA GRANDE, AZ
Christopher H|2025 GMC Canyon
Confirmed Sales Customer
5/28/2025
This is the kind of dealership I love. No pressure to buy and they give their best price very quickly.
NORMAN CASTRO
5/29/2025
Christopher, thank you so much for your positive comments about Jones Auto Center! Please don't hesitate to reach out to us if there's anything more we can do!
QUEEN CREEK, AZ
Pedro M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/28/2025
It was a very nice place
RENATO BRISENO
5/29/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CASA GRANDE, AZ
Nancy W|2021 Chevrolet Equinox
Confirmed Service Customer
6/2/2025
Carlie called me that my tires had been delivered and to head in when I was ready. I waited 2 hours and my car was ready!
6/4/2025
Nancy, thank you for your kind review; we are happy to pass along your comments to Carlie here at Jones Auto Center! We hope to see you soon!
ARIZONA CITY, AZ
Brandon H|2025 GMC 3500HD Sierra
Confirmed Sales Customer
6/4/2025
The staff at Jones are very friendly and knowledgeable about the products they're selling.
EMMANUEL BENALLY
6/5/2025
Brandon, we appreciate you taking the time to leave us this feedback. Thank you for choosing Jones Auto Center and we hope to see you again.
CASA GRANDE, AZ
Douglas K|2022 Buick Encore GX
Confirmed Service Customer
6/4/2025
Great service, nice facility and friendly staff.
6/5/2025
Douglas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FLORENCE, AZ
Joanne J|2024 Buick Encore GX
Confirmed Service Customer
6/12/2025
Took care of everything. Nice service
6/13/2025
Joanne, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELOY, AZ
Amanda F|2024 Buick Envista
Confirmed Sales Customer
6/13/2025
It was a great experience. It went fast.
EMMANUEL BENALLY
6/13/2025
Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
TUCSON, AZ
Amy H|2021 Buick Enclave
Confirmed Service Customer
6/16/2025
The Service Team at Jones is top notch, they helped me get everything I needed done quickly and efficiently.
CASA GRANDE, AZ
David G|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
6/18/2025
What time for just an oil change was a lil to long, then when I arrived at home, a 40 minute drive away I received a call from the advisor that the technician forgot to put my wheel lock back in the glove box, so now I have to make time to drive 40 to 45 minutes away just to pick up my lock, and gas isn't getting any cheaper this month. Overall it was fine getting maintenance here.
6/19/2025
David, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (520) 836-3100 to discuss your concerns, as your satisfaction is of utmost importance to us.
MARICOPA, AZ
Jesus C|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/23/2025
Awesome experience
NORMAN CASTRO
6/24/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CASA GRANDE, AZ
William G|2018 Buick Encore
Confirmed Service Customer
6/27/2025
Nice place, friendly knowledgeable people.
6/29/2025
William, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
FLORENCE, AZ
Viren P|2025 GMC Sierra 1500
Confirmed Sales Customer
6/28/2025
Norman was great! Super personal and very straight forward but friendly. He knew about the truck i was interested in and got test drive and a deal together. Thanks Norman.
NORMAN CASTRO
6/28/2025
We're happy you found our staff to be so supportive during your experience here at Jones Auto Center. Please don't hesitate to reach out if there's anything additional we can do for you.
MARANA, AZ
Annette B|2024 GMC Acadia
Confirmed Service Customer
7/2/2025
Excellent & fast customer service provided
7/4/2025
Annette, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
casa grande, AZ
Steven M|2023 Buick Encore GX
Confirmed Service Customer
7/2/2025
Took a long time for Oil change air filter engine alignment check and alignment of 4 Wheel short of Buick Mechanics
7/4/2025
Steven, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COOLIDGE, AZ
William B|2025 GMC HUMMER EV
Confirmed Sales Customer
7/7/2025
We buy all Gm products, and this was by far the easiest transaction that we had..... Jordan stayed on top of everything, and explained everything to us.
JORDAN VAAGE
7/8/2025
William, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
TUCSON, AZ
Edward S|2025 Buick Envision
Confirmed Sales Customer
6/11/2025
All staff members that we delt with were friendly, helpful, and knowledgeable. The staff made the buying experience smooth and efficient found the best vehicle for us and helped us get a very Great deal. Special Thanks to "Manny" - He went above and beyond to make us very happy customers.
EMMANUEL BENALLY
6/12/2025
Edward, thank you for your kind review; we are happy to pass along your comments to the team here at Jones Auto Center! We are always more than happy to assist you if anything else comes up. Take care!
ELOY, AZ
Roddy R|2024 Buick Envision
Confirmed Sales Customer
6/16/2025
Went very smoothly and felt taken care of.
NORMAN CASTRO
6/17/2025
Roddy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
CASA GRANDE, AZ
Lily J|2024 Buick Encore GX
Confirmed Sales Customer
6/27/2025
Super knowledgeable, nice hometown feel! They worked with us to use all the incentives offered in media campaigns.
EMMANUEL BENALLY
6/29/2025
Lily, thank you so much for your positive comments about Jones Auto Center! We sincerely value your business and look forward to your next visit!
CASA GRANDE, AZ
Kelly Y|2021 GMC Canyon
Confirmed Service Customer
7/2/2025
Very pleasant this time.
7/4/2025
Kelly, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CASA GRANDE, AZ
Dave M|2023 Buick Enclave
Confirmed Service Customer
7/7/2025
I don’t do essays
CASA GRANDE, AZ
John D|2020 Chevrolet Blazer
Confirmed Service Customer
7/7/2025
Our service advisor Erica was amazing. She kept us informed and was great to deal with.
7/8/2025
John, thank you for your kind review; we are happy to pass along your comments to the team here at Jones Auto Center! We are always more than happy to assist you if anything else comes up. Take care!
CASA GRANDE, AZ
Richard O|2021 Buick Enclave
Confirmed Service Customer
7/14/2025
Prompt service that more than met my expectations.
7/15/2025
Richard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CASA GRANDE, AZ
Melissa A|2023 GMC Terrain
Confirmed Service Customer
7/21/2025
My advisor natasha was not communicative at all. I tried to reach out several times. I had to call the service desk and i got help from Stevie he was very helpful and i was able to find out what was going on with my vehicle. I also had the insulator pulled out from the intake manifold and she told me there's no real purpose for it being in there. Never was offered to purchase a replacement to have a new one put in once I bought a new one. I dont understand why not. But aside from that the service that was done to my car was good..
7/22/2025
Melissa, thank you for taking the time to leave us your honest feedback. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Jones Auto Center (520) 836-3100
CASA GRANDE, AZ
Sue S|2024 Buick Encore GX
Confirmed Service Customer
7/9/2025
Been going to Jones for 15 yrs . Bought 4 cars from them never had an issue sent people to Jones and they have bought cars..no where else will I go..they are great !!! In every way!!!
7/11/2025
Sue, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CASA GRANDE, AZ
Juan L|2025 GMC Sierra 1500
Confirmed Sales Customer
7/9/2025
Love that they offered me a test drive the moment I entered the dealership and the salesman Renato was very patient with us great service and help me buy my first truck with an amazing deal and will recommend this dealership to friends and families
RENATO BRISENO
7/11/2025
Juan, thank you so much for your positive comments about Jones Auto Center! Please let us know if there is anything else we can do for you; we are more than happy to help!
AVONDALE, AZ
Adriana R|2025 GMC Sierra 1500
Confirmed Sales Customer
7/17/2025
The initial experience was great. What was horrible and would get a 0star if possible was after. We get told 4 days later that we would either have to gove 4800 down or return the vehicle and take our old one back. It was all due to a misunderstanding on the dealerships end not ours. The second one to be exact. We gave the new vehicle back and went home with our previous one. The sales rep was apologetic and kind, but the guy who did all our paperwork and other man at one of the desks didnt even have the decency to come up to us and offer an apology
ANGEL GARCIA
7/18/2025
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to discuss this with you. Please reach out to us at (520) 836-3100 at your earliest convenience to discuss how we can turn your experience into a positive one.
MARICOPA, AZ
Guy C|2024 GMC Terrain
Confirmed Service Customer
7/24/2025
Great
7/25/2025
Guy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ELOY, AZ
Janie R|2020 GMC Yukon
Confirmed Service Customer
7/28/2025
everything was great .everyone was friendly and very helopful
7/29/2025
Janie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CASA GRANDE, AZ
Amanda J|2024 GMC Acadia
Confirmed Service Customer
7/30/2025
Friendly staff and they got my car in and out within an hour
CASA GRANDE, AZ
David L|2018 GMC 1500 Sierra
Confirmed Service Customer
7/30/2025
Should not have taken 5 days to fix a problem that could have been fixed in 1 day.
8/2/2025
David, thank you for taking the time to leave us your honest feedback. Here at Jones Auto Center, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (520) 836-3100 to discuss ways we can better serve you in the future.
CASA GRANDE, AZ
Paul N|2025 GMC HUMMER EV SUV
Confirmed Sales Customer
7/25/2025
Simple and Smooth. Easy all around transaction on my Hummer SUV 3X.
JORDAN VAAGE
7/25/2025
Paul, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PHOENIX, AZ
Joanne J|2024 Buick Encore GX
Confirmed Service Customer
8/1/2025
Easy too work with. Finished work in timely manner.
8/4/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jones Auto Center and we hope to see you again soon!
ELOY, AZ
Jeff L|2025 GMC 1500 Sierra
Confirmed Sales Customer
8/1/2025
I liked Juan, he knew the truck well and was a great instructor on the features of my truck I also got a great deal and the financing was the best
JUAN MANRIQUE OSORIO
8/4/2025
Jeff, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PHOENIX, AZ
Chris H|2024 Buick Envista
Confirmed Service Customer
8/1/2025
Speedy service excellent customer service
MARICOPA, AZ
Curtis B|2024 Buick Envista
Confirmed Service Customer
8/4/2025
Had an appointment at 8 o’clock they told me my car would not be ready for three days
8/6/2025
Curtis, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (520) 836-3100 so we can assist you further.
CASA GRANDE, AZ
Teri H|2023 GMC Acadia
Confirmed Service Customer
8/10/2025
It was great very fast and efficient service
8/12/2025
Teri, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CASA GRANDE, AZ
Donald F|2020 GMC 2500HD Sierra
Confirmed Service Customer
8/20/2025
Took me home and picked me up from home when all done
8/21/2025
Donald, we appreciate you taking the time to leave us this feedback. Thank you for choosing Jones Auto Center and we hope to see you again.
CASA GRANDE, AZ
Christopher H|2025 Buick Envista
Confirmed Sales Customer
8/27/2025
The whole experience was easy and the staff were very pleasant. This is my second time buying a new vehicle from Jone Ford and I plan on coming back to buy another vehicle when its time. Thank you for a great experience.
ESPERANZA MOORE
8/27/2025
Christopher, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CASA GRANDE, AZ
Diann D|2021 Buick Encore GX
Confirmed Service Customer
8/27/2025
I have been using Jones Ford/Buick for 5 years now since I moved to Arizona. I will not go anywhere else - absolutely everyone from the salespeople to everyone in the service department are great; very knowledgeable, professional and courteous!
8/28/2025
Thank you for choosing Jones Auto Center as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!
COOLIDGE, AZ
Thomas B|2024 GMC Terrain
Confirmed Service Customer
7/31/2025
I tried to get in contact with someone for three days I called and messaged.
COOLIDGE, AZ
Hector M|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
8/13/2025
Jones ford the best auto dealership in casa grande Az
8/15/2025
Hector, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CASA GRANDE, AZ
Landon W|2025 GMC Sierra 1500
Confirmed Sales Customer
8/15/2025
Very easy, efficient, great experience.
EMMANUEL BENALLY
8/17/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
GILBERT, AZ
Ronald B|2021 GMC Terrain
Confirmed Service Customer
8/20/2025
The staff was very friendly, the new Quick Change Auto Service, is a nice clean facility, I WISH THEY WOULD OF BROUGHT OVER THE FREE BEVERGAGE CENTER,
8/21/2025
Ronald, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CASA GRANDE, AZ
Karla M|2008 GMC Sierra
Confirmed Service Customer
8/24/2025
Always a good experience at Jones Ford.
8/25/2025
Karla, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CASA GRANDE, AZ
Robert M|2015 GMC 2500HD Sierra
Confirmed Service Customer
8/25/2025
Jarred and his team were very helpful explaining what my truck needed. The job was done on time and the truck is perfect. Couldnt be happier with the service.
8/25/2025
Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CASA GRANDE, AZ
Jackson M|2024 GMC Terrain
Confirmed Service Customer
8/25/2025
Service was excellent
8/25/2025
Jackson, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.
CASA GRANDE, AZ
Helen H|2017 Buick Envision
Confirmed Service Customer
8/27/2025
Instead of accepting the diagnosis of the need to replace the transmission at a cost of $13,000, I took my car to a AAA transmission who told me there was nothing wrong with the transmission but if it developed a problem they would be happy to replace it for FOUR THOUSAND dollars!! Since the day I bought my car from Jones I haven’t taken it anywhere else for any service. Every oil change, any body work, everything was done by Jones. I’ll never use your facilities again.
8/28/2025
Helen, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (520) 836-3100 when you have a chance. Thank you, and we look forward to hearing from you.
CASA GRANDE, AZ
Mary S|2025 GMC Sierra 1500
Confirmed Service Customer
8/31/2025
Could not fix tire
9/2/2025
Mary, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (520) 836-3100 so we can assist you further.
CASA GRANDE, AZ
Sarah H|2019 Buick Envision
Confirmed Service Customer
9/1/2025
Thanks for courteous, quick and professional service.
9/2/2025
Sarah, it is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!
MARICOPA, AZ
James S|2023 Buick Envision
Confirmed Service Customer
9/1/2025
My car was serviced quickly and efficiently. Carlie did a great job of keeping me informed and letting me know what parts needed to be replaced.
9/2/2025
James, thank you for your kind review; we are happy to pass along your comments to the team here at Jones Auto Center! If you have any further questions, please give us a call. We're always happy to help!
CASA GRANDE, AZ
Michael K|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/1/2025
Carlie was extremely helpful and friendly.
9/2/2025
Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CASA GRANDE, AZ
Megan R|2016 GMC Yukon
Confirmed Service Customer
9/10/2025
I have very mixed feelings and not happy. My service rep on the phone, was very short and never once said goodbye hanging up the phone. I was quoted 3-4hrs to replace the shocks/struts on my 2016 Yukon Denali and 1hr to do the alignment. I added tires and TPMS onto the service, so the dealership should've only had my vehicle for one day tops. He told me that there is a Pirelli tire rebate of $80..which should've been deducted from my bill, which wasn't and I've looked everywhere online to find where to try to submit to get the rebate, it's nowhere to be found. I received a call immediately, that my spark plugs were 10K overdue. Even though there were no issues with starting my vehicle or driving problems, I agreed to have that service completed for $650. At this point, we were at $8,000. The NEXT day around 1pm, I received a call that my brake pads needed replaced and rotors turned, for $1,100...which I declined. I have a huge problem with the fact the service rep should've made one phone call, to tell me additional things needing done and allow me to chose what was important to me...I would've chosen the brakes due to that is more a safety issue and not having spark plugs because "its overdue". And not to mention the fact that I could've purchased GM OEM spark plugs and wires, installed ourselves for $250. He texted me at 2:15pm, that my vehicle should be ready shortly. Then called at 4:00pm, stating we can come pick it up in about 30min. We arrived at 5:00pm and my vehicle still wasn't ready. Waited around until 5:40pm, the girl said it still wasn't ready. Another rep asked my name and he said it's been ready!!!!! Finally got my vehicle home and looked at the tires and there was tire sealant ALL over my black painted rims. The vehicle wasn't even washed!! For $8,000...I expected more. My father is a veteran and I asked for a veteran discount, which I have always received at all dealerships, 10% off all services. The rep that closed out my bill, said we can give veteran discount...which shows a line item of 10% but he manually changed the amount to $100. Over the weekend, we were adding windshield washer fluid and the notice that my air filter wasn't even connected!!! I am not happy and will not bring my vehicle back to this dealership. I have told many neighbors that own Fords and GMCs about my experience and will continue spreading the word about the carelessness of the mechanics and reps at Jones Casa Grande, AZ.
CASA GRANDE, AZ
Susan W|2018 Buick Encore
Confirmed Service Customer
9/1/2025
Natasha was wonderful to work with
9/2/2025
Susan, we're happy you found our staff to be so supportive during your experience here at Jones Auto Center. Feel free to reach out to us if you need anything. Have a wonderful day.
FLORENCE, AZ
Jeffrey P|2025 Buick Envision
Confirmed Service Customer
9/8/2025
Great service
QUEEN CREEK, AZ
Lyle M|2025 Buick Envista
Confirmed Sales Customer
9/10/2025
Manny was a wonderful sales person; friendly, professional and helpful. Brady in Finance was knowledgeable and fun to work with. One hiccup we had - when we signed up for My Buick, I used my gmail account. However, our existing OnStar was under a different email address, which caused problems when we tried to set everything up. It would be helpful to make sure buyers with existing OnStar or My Buick/My GMC etc. accounts use the same email address for everything. Thanks so much for a good experience!
EMMANUEL BENALLY
9/11/2025
Lyle, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELOY, AZ
Karla M|2008 GMC Sierra
Confirmed Service Customer
9/10/2025
Fast friendly and easy to work with.
9/11/2025
Karla, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
CASA GRANDE, AZ
Annette B|2024 GMC Acadia
Confirmed Service Customer
9/15/2025
Fast & great customer service
9/16/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
casa grande, AZ
Tina R|2024 Buick Encore GX
Confirmed Service Customer
9/19/2025
Nice facility to relax and wait. Took a while for the service. Friendly people.
9/22/2025
Tina, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
CASA GRANDE, AZ
Paul S|2018 Buick Enclave
Confirmed Service Customer
9/19/2025
Outstanding service by the valet team in picking up and bringing back my vehicle. Erica Salazar kept me aware of what was going on with my service and valet service. Makes you want to be a Jones customer!
ELOY, AZ
Selwyn L|2017 Buick LaCrosse
Confirmed Service Customer
9/23/2025
As always Carlie is an amazing service advisor. Replaced 4 tires, came out a little bit cheaper then originally quoted. I'm new to this service center, but it will be my go to moving forward.
MARICOPA, AZ
Kathryn F|2025 GMC Yukon XL 1500
Confirmed Sales Customer
9/24/2025
Loved this dealership - we looked at Ford - Chevy - Buick and GMC - everyone was great
ESPERANZA MOORE
9/25/2025
Kathryn, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CASA GRANDE, AZ
Diana R|2025 Buick Encore GX
Confirmed Service Customer
9/11/2025
I had good service
9/12/2025
Diana, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
FLORENCE, AZ
Lacey W|2025 GMC Acadia
Confirmed Sales Customer
9/17/2025
It was great.
ESPERANZA MOORE
9/17/2025
Lacey, your satisfaction is our top priority. We look forward to your next visit! Take care!
MARICOPA, AZ
Joanne J|2024 Buick Encore GX
Confirmed Service Customer
9/17/2025
Easy in and out.
9/18/2025
Joanne, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
ELOY, AZ
Valerie K|2018 Buick Enclave
Confirmed Service Customer
9/17/2025
Was there for over 3 hours for a quote that took 15 minutes
9/18/2025
Valerie, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (520) 836-3100.
CASA GRANDE, AZ
Dawn L|2021 GMC 3500HD Sierra
Confirmed Service Customer
9/23/2025
Stephen got me in same day after I woke up to a no start situation with my GMC truck. He also got my oil changed and filters changed in addition to replacing my battery. Excellent service!
9/24/2025
Dawn, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ARIZONA CITY, AZ
Wade M|2015 Chevrolet Equinox
Confirmed Service Customer
10/3/2025
Got what I needed plus they found a couple of safety items which were needed. Thank you
10/6/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CASA GRANDE, AZ
Pedro M|2025 GMC Sierra 2500 HD
Confirmed Service Customer
10/3/2025
They did everything that needed to be done, with a smile, and a hand shake, and that still means something to People
10/6/2025
Pedro, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
CASA GRANDE, AZ
Catherine H|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/3/2025
Sales was very helpful
RENATO BRISENO
10/6/2025
Catherine, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
ARIZONA CITY, AZ
Dave M|2023 Buick Enclave
Confirmed Service Customer
10/8/2025
I don’t do essays
10/9/2025
Dave, we appreciate your positive review of your recent experience with us! We sincerely value your business and look forward to your next visit!
CASA GRANDE, AZ
Donald S|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/10/2025
Fairly normal event
SCOTTSDALE, AZ
Jose L|2021 Buick Encore GX
Confirmed Service Customer
9/25/2025
My recent experience at Jones Ford Casa Grande was very smooth from the beginning to the end , more specifically to Stephen White my service advisor very genuine and a true professional. He took in my vehicle and explained to me the diagnose of my vehicle and how a recall service worked, not only that he gave me a loaner car which I was not expecting while my vehicle was being worked on he treated me very well , he notified me when my parts were ordered and arrived , as soon as the parts got to him he immediately started working on it few days later my vehicle was ready and honestly thought it was very fast service I was expecting a 2-3 month since parts were back ordered but Mr White got it done in exactly 4 weeks . I am very satisfied and my vehicle is working like new now I highly recommend Ford Jones casa grande and Stephen White .
9/28/2025
Jose, thanks for highlighting our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
PHARR, TX
Donald H|2020 Buick Envision
Confirmed Service Customer
10/8/2025
Set in the waiting room for over an hour, no one came to me. When I went to check on the status, I spotted my car outside the door. Have no idea how long it had been ready. No one went over anything with me, and I asked for a quote on spark plugs when I checked in but no one ever gave me one. Got checked out and left. Disappointed.
10/10/2025
Donald, we regret to hear that you are displeased with your recent experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.
COOLIDGE, AZ
Gregory V|2020 Buick Enclave
Confirmed Service Customer
10/8/2025
Friendly staff and efficient
10/10/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PELICAN LAKE, WI
Dennis D|2024 GMC Terrain
Confirmed Service Customer
10/8/2025
Quick, Had tires rotated with oil change But I don't believe they checked the air pressure, Recomdeded is 35 psi all the tires were at 38,That's what they were B/4 I went there.
CASA GRANDE, AZ
Curtis L|2021 Buick Enclave
Confirmed Service Customer
10/19/2025
We had a dead battery….. we brought the car in to get a new battery…. The service department took us right in and handled the issue quickly. They kept us informed about the process and when the work was completed.
ELOY, AZ
Charles A|2025 GMC Sierra 1500
Confirmed Sales Customer
10/27/2025
Our experience so far has been great. Esperanza, our sales person, was great. She took time to find the right truck for us and went over details with us.
ESPERANZA MOORE
10/28/2025
Charles, thank you for your kind review; we are happy to pass along your comments to Esperanza here at Jones Auto Center! Please let us know if there is anything else we can do for you; we are more than happy to help!
CASA GRANDE, AZ
Chris H|2024 Buick Envista
Confirmed Service Customer
10/17/2025
Timely and fast service quality
10/20/2025
We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
MARICOPA, AZ
Janet K|2026 Buick Encore GX
Confirmed Sales Customer
10/20/2025
Renato, the sales person was great. Kind, courteous and explained everything. Sometimes he even had to explain things a few times because I get nervous when I buy a car. I am in the “ mature senior “ age group and sometimes I get overwhelmed with too much information. FIVE STARS FOR RENATO THE SALESMAN. The Finance guy only 3-4 stars as he kept me in his office too long. I paid cash and didn’t need financing and I DID NOT want any of that extended warranty stuff he was pushing. But he kept trying, but I always said NO Thank you!
RENATO BRISENO
10/21/2025
Janet, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (520) 836-3100 so we can assist you further.
CASA GRANDE, AZ
Jacqueline G|2024 Buick Encore GX
Confirmed Service Customer
10/22/2025
EVERYONE WAS REALLY NICE AND THE PLACE LOOKED SPECTACULAR!!
10/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CASA GRANDE, AZ
Ricky B|2020 GMC Canyon
Confirmed Service Customer
10/24/2025
Very fast service. But as good as that was, even better was the fact that I had no trouble reaching the service department to schedule the service. I can’t say that about ANY trip there to do that since I purchased the vehicle there in 2019
10/26/2025
Ricky, thank you for your kind review; we are happy to pass along your comments to the team here at Jones Auto Center! We sincerely value your business and look forward to your next visit!
CHANDLER, AZ
Richard W|2017 Buick Envision
Confirmed Service Customer
10/30/2025
Good experience...very customer focused.
11/2/2025
We are so happy to read such a great review about Jones Auto Center! Thanks again for taking the time to leave us this information about your recent visit. Take care!
CASA GRANDE, AZ
Victor L|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/3/2025
I want to have trade they refused to trade! They keep me waiting for my pickup truck to get fixed as ASAP as I did paid for it! Not good service for me because of means dealer with bad attitude yell and not friendly people!
11/4/2025
Victor, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (520) 836-3100 so we can make your experience a positive one.
ARIZONA CITY, AZ
Donna M|2012 Buick Enclave
Confirmed Service Customer
11/10/2025
Very good service.
11/10/2025
Donna, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CASA GRANDE, AZ
Wesley B|2022 GMC 3500HD Sierra
Confirmed Service Customer
10/29/2025
They did a good job and were helpful.
10/30/2025
Wesley, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
MARICOPA, AZ
Leroy D|2025 GMC Sierra 1500
Confirmed Service Customer
10/30/2025
Service was excellent !!!
11/2/2025
Leroy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOBRIDGE, SD
Donald S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/3/2025
Outstanding.
11/4/2025
Donald, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
SCOTTSDALE, AZ
Ronald M|2021 GMC 2500HD Sierra
Confirmed Service Customer
11/15/2025
Great customer service counter.
11/16/2025
Ronald, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
ST JOHNS, MI
Judith B|2007 GMC Sierra
Confirmed Service Customer
11/24/2025
I called for an appointment in the morning and was able to get into the service that asme afternoon. The person taking my call asked about my concerns and she was helpful when I arrived t the shop. She answered all my questions and checked with me when I was in my truck ready to leave, to make sure I was satisfied, Very nice person,
11/25/2025
Judith, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MARICOPA, AZ
Leon R|2026 GMC Sierra 1500
Confirmed Sales Customer
12/2/2025
Vince Vasquez was great to work with .
VINCE VASQUEZ
12/3/2025
Leon, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PHOENIX, AZ
James M|2019 GMC Yukon XL
Confirmed Service Customer
12/5/2025
They do a great work on my vehicle
12/6/2025
James, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
MARICOPA, AZ
Stephen R|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
12/6/2025
Great experience!
EMMANUEL BENALLY
12/6/2025
Stephen, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BOX ELDER, SD
Jorge H|2025 Buick Envista
Confirmed Sales Customer
12/8/2025
Everyone was very helpful and answered all our questions.
RENATO BRISENO
12/9/2025
Jorge, We're glad to hear you found our staff was so knowledgeable and helpful! We do hope we can be of assistance in the future. Take care!
CASA GRANDE, AZ
Gerardo S|2022 Buick Enclave
Confirmed Service Customer
11/10/2025
Good people,
11/11/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CASA GRANDE, AZ
Vince M|2019 Buick Enclave
Confirmed Service Customer
11/10/2025
Everything was completed as promised.
CASA GRANDE, AZ
Mary T|2022 Buick Envision
Confirmed Service Customer
11/12/2025
Pleasantly surprised by the service. Never felt dealership was a place for service but this dealership is good.
11/13/2025
Mary, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
CASA GRANDE, AZ
Jeffery F|2026 GMC Terrain
Confirmed Sales Customer
11/14/2025
Juan did a great job and was very helpful and courteous. You are a low pressure dealership and I appreciate that greatly.
JUAN MANRIQUE OSORIO
11/17/2025
Jeffery, thank you for your kind review; we are happy to pass along your comments to the team here at Jones Auto Center! If you have any further questions, please give us a call. We're always happy to help!
MARICOPA, AZ
Perry E|2026 Buick Encore GX
Confirmed Sales Customer
11/14/2025
Very easy to deal with ! 10+ Salesman !!
RENATO BRISENO
11/17/2025
Thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.
APACHE JUNCTION, AZ
Dakotah T|2026 Buick Encore GX
Confirmed Sales Customer
11/24/2025
I worked with manny on purchasing my 2026 Buick encore GX , the process was fast, smooth, and I was excited to find out I
EMMANUEL BENALLY
11/25/2025
Dakotah, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
CASA GRANDE, AZ
Curtis B|2024 Buick Envista
Confirmed Service Customer
11/27/2025
Wasn’t told the price before service, just the service. Need to let us know before they start, to see if customers have the funds.
11/28/2025
Curtis, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (520) 836-3100 to discuss your concerns, as your satisfaction is of utmost importance to us.
CASA GRANDE, AZ
Jackson M|2024 GMC Terrain
Confirmed Service Customer
12/4/2025
Very friendly, glad to have come here.
12/4/2025
Jackson, thank you for your kind words and this wonderful review! We hope you have a great day!
CASA GRANDE, AZ
Linda M|2023 Buick Encore GX
Confirmed Service Customer
12/10/2025
Quick service but they placed a sticker on my inside windshield with nothing on it. No date for upcoming service.
12/11/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (520) 836-3100 when you have a chance. Thank you, and we look forward to hearing from you.
CASA GRANDE, AZ
Jeff S|2023 GMC Sierra 1500
Confirmed Service Customer
12/17/2025
I have both om vehicles serviced here. They always do a great job and exceed expectations.
12/18/2025
We are so happy to read such a great review about Jones Auto Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BEVERLY HILLS, FL
Kevin S|2025 GMC Sierra 1500
Confirmed Sales Customer
12/21/2025
Great experience and salesman and sales manager were very helpful and friendly. No pressure and they worked with me.
DAMIAN AVENDANO
12/22/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
CASA GRANDE, AZ
Tonya L|2022 Buick Enclave
Confirmed Service Customer
12/29/2025
Fast
12/29/2025
We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Jones Auto Center
CASA GRANDE, AZ
Gregory S|2022 Buick Encore
Confirmed Service Customer
12/31/2025
got me in on time (appointment) understood what it was in for and got work done . Overall, it would rate a 15.
1/1/2026
Gregory, we appreciate your positive review about your recent experience with us! We hope to see you soon!
CASA GRANDE, AZ
Ana R|2022 Buick Encore GX
Confirmed Service Customer
1/2/2026
Excellent experience! Christina, Amy and Travis are amazing
1/2/2026
Ana, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
CASA GRANDE, AZ
Amber G|2024 Chevrolet Malibu
Confirmed Service Customer
1/5/2026
First time using the service here & it was fast & efficient!!
CASA GRANDE, AZ
Edward R|2023 GMC Sierra 1500
Confirmed Service Customer
1/8/2026
Stopped in to get an oil change and tire rotation, Carlie told me it would be a 45 - 60 min wait, and then another 45 min for the work. I asked if she could put my name down so the I could run some errands. She said to come back around 2.00 pm and she would be able to take my truck to the service area with out waiting. Carlie was super accurate with the timing! Got back to the service department at 2:00, they took my truck on back right away and I only had to wait 1/2 hour. Great job Carlie!!
1/9/2026
Edward, thank you for your kind review; we are happy to pass along your comments to the team here at Jones Auto Center! We are always more than happy to assist you if anything else comes up. Take care!
CASA GRANDE, AZ
Jack F|2025 GMC Acadia
Confirmed Sales Customer
1/9/2026
A very good car buying experience. The salesmen, Elijah, was professional, helpful and informative. The sales leader, Eric, was very friendly, positive and helpful. Brady, who completed our paperwork, answered every question with detail. I would recommend Jones to my friends and family.
ELIJAH MUZIO
1/9/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VERNAL, UT
Armando A|2025 GMC Sierra 1500
Confirmed Sales Customer
12/11/2025
Mui buen trato muy amables
RENATO BRISENO
12/12/2025
Agradecemos que se haya tomado el tiempo de dejarnos sus comentarios. Valoramos sinceramente su preferencia y esperamos su próxima visita.
ARIZONA CITY, AZ
Christopher S|2026 GMC Sierra 1500
Confirmed Sales Customer
12/15/2025
Very enjoyable experience. Everyone that my wife and I dealt with at Jones Buick GMC was quite knowledgeable and friendly. Renato was especially helpful with the GMC app/account and explaining all of the features of my new Sierra AT4. A pleasure to work with. Will definitely recommend Jones Buick GMC.
RENATO BRISENO
12/15/2025
Christopher, we're happy you found our staff to be so supportive during your experience here at Jones Auto Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORO VALLEY, AZ
Adam B|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
12/17/2025
Ken and Renato were fantastic. They were personable and honest. I never felt pressured or ignored, it was a nice balance.
RENATO BRISENO
12/17/2025
Adam, thank you for your kind review; we are happy to pass along your comments to the team here at Jones Auto Center! If you have any further questions, please give us a call. We're always happy to help!
TUCSON, AZ
Diana R|2025 Buick Encore GX
Confirmed Service Customer
12/18/2025
Very Friendly and efficient
FLORENCE, AZ
Jon L|2025 GMC Terrain
Confirmed Service Customer
12/22/2025
Quick and easy and friendly staff
12/23/2025
Jon, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
CASA GRANDE, AZ
Loraine S|2025 GMC Sierra 1500
Confirmed Sales Customer
12/29/2025
Excellent customer service very knowledgeable. Staff all around great experience.
DON STOCKMAN
12/30/2025
Loraine, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jones Auto Center!
COOLIDGE, AZ
Ophelia M|2023 Chevrolet Malibu
Confirmed Service Customer
1/5/2026
Friendly people who help you
1/6/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CASA GRANDE, AZ
Jackson M|2024 GMC Terrain
Confirmed Service Customer
1/8/2026
Great experience, love the atmosphere at the people, will continue to come here for service.
1/8/2026
Jackson, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CASA GRANDE, AZ
Claudina L|2026 GMC Terrain
Confirmed Service Customer
1/9/2026
Checked us in promptly with no delays.
1/10/2026
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FLORENCE, AZ
Charles M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/19/2026
Carlie was professional and provided great customer service something that isn't always done with a majority of businesses. Good to see!
1/20/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CASA GRANDE, AZ